Your privacy matters to us. This policy explains exactly what data ugslot collects, why we collect it, and how we keep it safe.
This Privacy Policy ("Policy") describes how ugslot ("we", "us", "our"), the operator of the online gaming platform at https://ugslot.cam, collects, processes, stores, and transfers personal data relating to individuals ("you", "Player", "User") who visit our website or use our services, whether as a registered account holder or as an unregistered visitor.
By accessing the ugslot platform, registering an account, or making use of any of our gaming or betting services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data in the manner described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately and contact us to close any existing account.
This Policy should be read in conjunction with our Terms & Conditions, which govern your overall relationship with ugslot. Where there is any conflict between this Policy and the Terms & Conditions on a privacy-specific matter, this Policy shall take precedence.
The following table summarises the categories of Personal Data ugslot collects, with examples of the specific data points within each category:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP number, selfie photograph | Mandatory (KYC) |
| Contact Data | Email address, mobile phone number, registered city or province (e.g., Jakarta, Surabaya, Bali) | Mandatory |
| Financial Data | Bank account number and bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Mandatory |
| Gaming Activity Data | Bet history, game session logs, win/loss records, wagering patterns, togel market selections, sports betting choices | Automatic |
| Technical Data | IP address, device type and OS, browser type, screen resolution, referring URL, session timestamps | Automatic |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | When you contact us |
| Responsible Gaming Data | Self-imposed deposit limits, loss limits, self-exclusion requests, session time restrictions | When set by Player |
| Source of Funds Data | Employment documentation, bank statements, income declarations (requested for large transactions) | Conditional (AML) |
ugslot collects Personal Data through the following means:
You provide Personal Data directly when you register an account, complete KYC verification, make a deposit or withdrawal, set responsible gaming limits, submit a support request, or otherwise interact with our platform in a manner that requires input of your information.
When you visit the Platform, our servers and analytics tools automatically record Technical Data, including your IP address, device characteristics, pages visited, and time spent on each page. This data is collected regardless of whether you hold a registered account.
We may receive Personal Data about you from third-party identity verification services used to cross-check the KYC documents you submit, from payment processors confirming the authenticity of deposit transactions, and from fraud prevention databases maintained by our compliance partners. We do not purchase marketing lists or obtain Personal Data from social media platforms without your explicit consent.
ugslot processes your Personal Data for the following specific purposes:
ugslot will not process your Personal Data for any purpose that is incompatible with those listed above without first providing you with clear notice and, where required, obtaining your consent.
Each category of processing activity carried out by ugslot rests on one or more of the following legal grounds:
ugslot shares Personal Data with third-party service providers who process data on our behalf under binding data processing agreements that prohibit them from using your data for their own purposes. These providers include:
ugslot may be required to disclose Personal Data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where such disclosure is mandated by a lawful order, subpoena, or applicable legal obligation. We will notify you of any such disclosure unless prohibited from doing so by law.
In the event of a merger, acquisition, restructuring, or sale of ugslot's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will provide reasonable advance notice of any such transfer and ensure that the recipient is bound by privacy obligations no less protective than those in this Policy.
ugslot does not sell, rent, or trade your Personal Data to any third party for commercial purposes. Data shared with our processors is strictly limited to what is necessary for the purpose described above.
The Platform uses the following categories of cookies and similar tracking technologies:
You may control cookie settings through your browser's privacy controls. Disabling all cookies beyond strictly necessary ones may affect certain Platform features, including saved preferences and seamless login. Instructions for managing cookies are available in the help documentation of all major browsers (Chrome, Firefox, Safari, Edge).
As ugslot operates a globally distributed infrastructure and partners with international game studios, some of your Personal Data may be transferred to and processed in countries outside Indonesia. In each case, ugslot ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. Such safeguards may include:
Where data is transferred to game studios such as Pragmatic Play, Evolution Gaming, or NetEnt, only the minimum data necessary to deliver the specific game session is transmitted, and those studios are bound by their own data protection commitments under their licensing agreements.
ugslot retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required to meet legal and regulatory obligations. The following general retention periods apply:
When data is no longer required and no legal obligation mandates its retention, ugslot will securely delete or anonymise it in accordance with our internal data destruction procedures.
Subject to applicable law, you have the following rights in relation to your Personal Data held by ugslot:
To exercise any of the above rights, contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request". We may ask you to verify your identity before processing your request. We will acknowledge all requests within 5 business days and aim to resolve them within 30 days, or within 60 days for complex requests with written explanation of the extension.
ugslot implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
ugslot's services are strictly intended for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory component of our KYC process, and accounts for which age verification cannot be completed will be suspended pending resolution.
If we become aware that Personal Data has been collected from a person under the age of 21 without the required parental or guardian consent, we will take immediate steps to delete that data and close the associated account, returning any real-money deposits to the source account after deducting any bonuses claimed.
If you believe that a minor may have registered on the Platform, please contact us immediately at [email protected].
The Platform may reference third-party services — such as payment processors, game studios, or sports data providers — whose own privacy practices govern the data they collect independently of ugslot. ugslot is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policy of any third-party service you interact with in connection with your ugslot account, particularly your chosen bank (BCA, BRI, BNI, Mandiri, or others) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja), as those providers handle their own customer data under their own terms.
ugslot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, or regulatory guidance. Material changes will be communicated to registered Players via email or a prominent notice on the Platform no fewer than 7 days before the revised Policy takes effect. The "Last Updated" date shown at the top of this page reflects the date of the most recent revision.
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not accept the changes, you must discontinue use of the Platform and request account closure before the revised Policy takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the ugslot Data Protection team using the details below. All contact information is provided as plain text — please copy it manually rather than clicking:
Six core commitments that define our approach to data protection and player trust on the ugslot platform.
Every connection between your browser and our servers is secured with industry-standard TLS encryption. Your personal details, banking credentials, and payment data are never transmitted in plain text.
ugslot never sells, rents, or trades your personal data to third-party advertisers or data brokers. Data shared with service providers is strictly limited to what they need to deliver the service on our behalf.
Our identity verification process confirms that every Player is at least 21 years of age and is who they claim to be — protecting the platform community and ensuring withdrawals reach the correct verified account holder.
You hold the right to access, correct, export, and request deletion of your personal data at any time. Our Data Protection team processes all rights requests within 30 days, with acknowledgment sent within 5 business days.
Our infrastructure is monitored around the clock by automated intrusion detection systems. Periodic independent penetration tests ensure that emerging vulnerabilities are identified and resolved before they can be exploited.
Any material change to this Privacy Policy is communicated to registered Players at least 7 days before it takes effect. You are always aware of how your data is used and retain the right to close your account if you disagree with any change.
Our commitment to protecting Indonesian players' personal data is reflected in every layer of our platform infrastructure.
Our support team is available around the clock to address any privacy concern. You can also review our Terms & Conditions for the full contractual framework, or visit our FAQ for quick answers to common questions.